Global Certification for the Meetings Industry
CICS Course at ICCASkills Beijing Hub on 9-11 June 2025
CICS + CICE Courses at ICCASkills Europe Hub - Luxembourg on 17-19 June 2025
The first exclusive in-person CICE course was held in Bogotá, Colombia on 1-5 May 2023. 16 enthusiastic learners joined our instructors over 5 days of interactive sessions and workshops.
Here are some of the learners and our instructors sharing their experiences in ICCASkills.
Special thanks to Greater Bogota Convention Bureau/Invest in Bogota for creating this video.
Having achieved the ICCASkills Certified International Convention Specialist (CICS) accreditation, I was able to gain a comprehensive understanding of the convention industry.
Despite my prior experience in the field, the course presented an excellent opportunity to supplement any knowledge gaps and familiarise myself with the latest industry trends. The incorporation of self-paced learning, weekly guest lectures, and assignments made the course both varied and informative, while also allowing me to connect with my peers, share best practices, and learn about the challenges they face.
For those who are new to the industry or seeking a comprehensive overview of the field, I highly recommend pursuing the CICS accreditation. It offers an enjoyable and interactive way to broaden your knowledge of our industry.
Nigel Brown, CICS
Project Manager, GainingEdge, Singapore
ICCASkills CICS Graduate | July 2022 Intake
Although already being experienced in the Business Meetings Industry, this programme offered me a profound understanding, in-depth knowledge and new strategies.
Our industry is constantly changing and not only today's trends and topics are part of the courses content. The inclusivity of the programme gave me the opportunity to co-create new ideas and made me feel like a "future leader" that can help to refine our industry and my own professional skills.
The programme with its instructors and the classmates encouraged and enabled me to develop personally and to transfer the insights into my working environment.
Tanya Rubenbauer, CICS
Business Development / Convention Sales Manager,
Nürnberg Convention Bureau, Germany
ICCASkills CICS Graduate | September 2022 Intake
Exactly what I needed
When I started in my position two years ago, I looked around for knowledge about this very specialised business.
I have great colleagues that shared their view and experience with me but it was first when I attended the ICCA Skills programme I got a 360 degree view and a deep dive into the valuable knowledge bank.
My fellow students and an amazing team of instructors from all over the world representing different angles of the business was exactly what I needed.
Kent Kordt Röder, CICS
Head of Convention, Aalborg Convention Bureau, Demark
ICCA Nordic Chapter Chair
ICCASkills CICS Graduate | July 2022 Intake
The ICCASkills Certified International Convention Specialist (CICS) course was a great way for me to understand the Global Meetings Industry in a great deal of depth. It is the only global certification for the meetings industry which helps my profile to stand out. The opportunity to learn about destination marketing and promotion attracted me to this course.
The CICS curriculum is carefully designed by industry executives who share their knowledge, both theoretical and practical, on various components within the meetings industry. I had the opportunity to learn about all the different components within the MICE industry such as organising and planning the onsite delivery of business events, managing and preparing bids, coordinating with hotels and venues for delegate accommodation, preparing event budgets and overall financial coordination, active promotion of events and destinations and conducting event audits.
The most exciting part about the course was when I had the opportunity to attend the 61st ICCA Congress in Krakow in 2022 to receive my diploma at the recognition ceremony and meet with my fellow course mates and instructors and the rest of the ICCA family.
Sahil Buch, CICS
Portfolio Director - Tourism & MICE
RISA Consultancies DMCC, United Arab Emirates
ICCASkills CICS Graduate | July 2022 Intake
ICCASkills allows us to improve the skills we already have and learn new ones beneficial for the industry
Aileen Crawford
Head of Tourism & Conventions, Glasgow Convention Bureau;
ICCA 2nd Vice President and Destination Sector Co-chair
ICCASkills comes at a time when our industry needs it the most. It helps attract, retain and develop talent
Glenn Duncan
Senior Vice President & Chief Marketing Officer, Ottawa Tourism;
ICCA Board Member - North America
Marta Gomes
Deputy Executive Director Sales Division at VIPARIS;
ICCA President